Your business
is calling.
We'll answer.
Speak to Harley is your AI-powered virtual receptionist, helping your business handle calls, capture enquiries and stay responsive, even when you're busy.
From missed calls to captured opportunities.
See how Speak to Harley transforms inbound telephone enquiries for UK trade contractors and growing service businesses.
Missed calls
are missed opportunities.
Let Speak to Harley answer your calls, so you don't miss the next one.
“Hi, I'm looking for a quote for some electrical work...”
Even after hours,
your business stays open.
Speak to Harley handles calls 24/7, so you're always there for new customers.
Calls turned
into enquiries.
Professional call handling that captures the details you need, and sends them to your team.
A simple 4-step call handling workflow.
No complex phone switchboards or hardware required. Keep your existing phone number and let Speak to Harley triage your calls smoothly.
Call Arrives
A prospective customer rings your usual business telephone number while you are busy on site or off the tools.
Natural British Greeting
Speak to Harley answers promptly in your chosen studio voice persona, introducing itself warmly as your virtual receptionist.
Details Captured
Gathers caller name, postcode, job scope, and urgency. Politely filters telemarketing and cold sales pitches.
Structured Dispatch
A clean, structured summary lands immediately in your WhatsApp and email so you can call back fully prepared.
Inspect how Speak to Harley triages real inbound calls.
Select a British voice persona and an inbound caller scenario below to inspect the conversation flow and the auto-extracted job brief sent to your phone.
Good morning. We're looking for an NICEIC contractor to carry out a commercial EICR and quote on a 3-phase distribution board upgrade at our warehouse in Avonmouth BS11.
We certainly cover BS11 for commercial EICR testing and 3-phase distribution upgrades. May I take your name, company name, and best direct number so our commercial lead can ring you back this afternoon?
It's Marcus Vance at Severn Logistics, postcode BS11 8AQ, and my mobile is 07700 900412.
Thank you, Marcus. I have logged your commercial EICR and 3-phase board enquiry for BS11 8AQ and sent the brief straight to our director's phone.
What happens when a customer rings while you are on site.
Select a call scenario below to compare what happens when an incoming call goes to standard mobile voicemail versus Speak to Harley.
Homeowner in Clifton (BS8) needing a fuseboard upgrade and EICR before exchange.
Reaches standard network voicemail while you are testing a circuit. Caller hangs up without leaving a message and calls the next electrician on Google.
Most homeowners calling a trade business do not leave a voicemail.
Answers in a calm British voice, confirms you cover BS8 for consumer units and EICR testing, and notes the caller's name, postcode, and timeframe.
David M. · 01632 960412 (Illustrative Ofcom number) · BS8 4JX · 10-way RCBO board & EICR needed before completion.
Engineered for busy UK trade contractors.
Every feature is designed to protect your working time on the tools while ensuring ready-to-buy customers are captured quickly and professionally.
Answer Calls in Your Brand Voice
Every caller is greeted warmly and politely in natural British English, tailored to your trade and region.
Capture Enquiries Clearly
Customer name, phone number, postcode and job scope extracted and sent straight to WhatsApp and email.
Frees Up More Time to Grow
Stay focused on the tools without interruption. No more climbing down ladders for telemarketers.
Detailed Office Audit Trail
Complete call transcripts and time-stamped briefs archived so your team can quote with confidence.
Established First Impression
Give homeowners and commercial contractors immediate confidence in your professional standards.
Configured to Your Radius
Customised with your service radius, supported postcodes, trade credentials and emergency criteria.
Simple, transparent setup with The Harley Group.
Deploy Speak to Harley on your existing business number, or pair it with a done-for-you Harley Digital Works trade website. No VAT is added (The Harley Group is not VAT registered).
Speak to Harley Virtual Reception
Designed for trade businesses that already have a website and want 24/7 British voice call answering, cold-call filtering, and structured WhatsApp/email job briefs on their existing phone line.
- Choice of 5 British studio voice personas
- Custom trade vocabulary & postcode coverage rules
- Instant WhatsApp & email enquiry summaries
- Tested together on a dedicated line before launch
Harley Digital Works + Speak to Harley
Pair our flagship Managed Trade Website (£1,495 setup with 50/50 split + £249/month Managed Care) with Speak to Harley so every website quote and phone call lands in one tidy mobile workflow.
Built to solve the tradesperson's phone dilemma.
When you're testing an electrical circuit, soldering copper pipework under a floorboard, or up on scaffolding, you cannot answer the phone. If a prospective customer reaches voicemail, they often hang up and dial the next contractor on the list.
Speak to Harley was created under The Harley Group to provide UK trade contractors with an intelligent, calm, and professional virtual receptionist. It operates 24/7, greets callers politely in natural British English, captures the details that matter, and dispatches a structured brief to your phone.
Asynchronous-first communication for genuine focus.
By triaging calls politely and separating urgent repair emergencies from routine quote requests and telemarketing pitches, trade owners gain back hours of quiet focus on site every single week.
Clear answers before you begin.
Transparent information regarding British voice personas, caller identification, and setup procedures.
What is Speak to Harley?
Speak to Harley is an AI virtual reception service under The Harley Group. It answers incoming calls when you are on site, in meetings, or unable to get to the phone, capturing clear enquiry details so you can respond properly.
Can I choose the voice persona and accent for my business?
Yes. You can select from our British studio voice profiles, including Charlotte (Warm Concierge), Alastair (Commercial Director), Evelyn (Precision Dispatcher), Harrison (Regional Advisor), and Harley (Balanced Neutral), to match your brand tone.
Will callers know they are speaking to an AI receptionist?
Yes. Speak to Harley introduces itself clearly and politely as your virtual receptionist, greets the caller in a natural British voice, and explains that it is taking their details so you or your team can follow up.
Can I hear how the voice sounds before making a decision?
Yes. You can call our live telephone test line on 0117 214 1357 or explore the interactive voice personas and call scenarios on this page.
How does Speak to Harley fit with a Harley Digital Works website?
Speak to Harley can be used as a standalone virtual receptionist or paired alongside a Harley Digital Works trade website (£1,495 setup + £249/month Managed Care) so both your web enquiries and missed phone calls are captured in one tidy workflow.
What happens with cold callers and unsolicited sales?
Speak to Harley politely informs telemarketers that your line is strictly for customer enquiries, declining cold sales calls so your day is not interrupted.
Professional call handling for growing businesses.
Enquire about Speak to Harley.
Tell us about your business and your inbound call requirements. We'll review your setup and provide a tailored proposal and test line configuration.
Clear scope, written confirmation, and confidential handling of your business details under UK GDPR regulations.
Send us your call requirements
We will review your call volume and respond promptly by email.